Tonight our relationship with Let's Dish came to an end. A couple months ago, we learned the Leawood store was closing. Then last week, we learned the Olathe store was closing, too. So tonight we made our final trip to Let's Dish and brought home enough dinners to last us until June.It's hard to say goodbye. The Let's Dish franchise came to Kansas City just over two years ago when Josh and Brandt Hill opened the two local stores. The food was terrific, the service excellent and the overall experience was fun. Julie quickly became an advocate, telling all of her friends, co-workers and a number of her customers at the bank about Let's Dish. We had a number of friends who were regulars. But alas, the franchise didn't make it in KC.
There are Dream Dinners and Social Suppers and I'm sure others that will work to fill the void. But as an brand advocate of Let's Dish, it will be challenging for them to match the experience.
My compliments to the local franchise owners, Josh and Brandt Hill. While they may not have been achieving the numbers they needed to for the business, it never showed in the employees, the service or the food. It was a well-run operation through and through.
While the stores in Kansas are no more, the Let's Dish brand lives on in the minds of the people who came to admire it. And that says a lot about the people who ran the Kansas stores.
As for our Let's Dish relationship coming to an end, I guess that's not completely accurate. We have 40 Let's Dish meals in our freezer. It will be a few weeks before we actually come to the "end."
5 comments:
Let's see. The Let's Dish franchise was a well run operation. The food was terrific, service excellent and the overall experience was fun.
It had word-of-mouth buzz. So Sam, why did it fail?
As an ad man, what would you have done to promote the business?
My food preparation franchise is still struggling after one year in business. We, too, have customers who love us and the meal assembly kitchen concept. But we can't seem to find enough of them.
Any ideas?
This post is exactly the vision that we had for Let's Dish. While we found it difficult to gain "mind share" in the at home dining market, we absolutely savored the relationship with our guests.
Thank you for your advocacy, patronage and friendship.
Brandt and Josh Hill
"It was a well-run operation through and through."
As a former employee, I can tell you that statement is about as far from the truth as you can get. I could go on and on about why Let's Dish failed and it has nothing to do with not having enough customers. There are several Let's Dish franchises across the US that are very successful! I won't bore you with the details but in my humble opinion, it was NOT a "well run operation". Lest you think I am a disgruntled ex-employee, I will tell you this much...I resigned and it was one of the best decisions of my life!...
Love to see the ideas to promote the business on this blog!
Ditto Sam! I loved Let's Dish, and share your sentiments about the food and the service. Unlike you, I think I am down to my last week of Let's Dish meals :(. I think that I am going to give Social Suppers a try this weekend. They have big shoes to fill if they want to impress me as much as Let's Dish.
-Angela, Let Dish Olathe regular
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